where do i even start?!

you start by fixing the right thing

When you’re too close to your business to see what’s really stressing you out or holding you back, it’s easy to waste months tweaking the wrong things.

The Systems Diagnostic calls out your real bottleneck - loud and clear. And then gives you the top priority fix to overcome it.

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↓ what is a system diagnostic?

a real conversation

You’ll talk through how your business actually runs day to day. What feels clunky, what’s taking too much effort, and what’s living in your head.

The conversation happens with a conversational AI I’ve built to ask the right questions and help you think things through clearly.

It takes about 30 minutes and guides you step by step, giving you space to explain what’s really going on without needing to prepare anything in advance.

a fresh perspective

Over time, little workarounds and “temporary fixes” often become the permanent structure. What once felt manageable can quietly turn into extra steps, duplicated work, or processes that rely on you remembering everything.

The Systems Diagnostic brings a fresh set of eyes to how your business runs and helps surface the patterns, gaps, or friction points that aren’t obvious until someone steps back and looks at the whole picture.

honest & practical

You won't get over-complicated frameworks, theories, or a 40-page report you'll never read.

Instead, you'll get a straight answer about what's broken and how to fix it, based on how your business actually runs, not some idealised version of it.

Practical solutions you can actually implement - not perfect systems that only work in theory.

clear & actionable

You'll receive a Clarity Brief that shows:

• Your real bottleneck (not just symptoms)

• Why it's costing you time, money, and growth

• The single highest-impact fix to tackle first

• Your implementation options (DIY or done-for-you)

No guessing. No overwhelming roadmaps.

Just one priority and a straightforward path forward.

if you've outgrown the old way of running your business...

old way

new way

Everything feels urgent and you're constantly worrying about what you've missed.

You have clarity on what actually matters right now, and what can wait.

You're second-guessing everything and don't know what to focus on.

You know exactly what's holding you back and what to fix first.

More and more admin is creeping into everything, making each task slower and more clunky.

You can see what's creating friction and have a practical plan to streamline it.

You're scared to take on more clients because you don't know if you can cope.

You know exactly what needs to change to create capacity, so you can confidently say yes to growth again.

A Systems Diagnostic gives you the clarity to make the right change - starting with the one priority that matters most.

if you've outgrown the old way of running your business...

old way

Everything feels urgent and you're constantly worrying about what you've missed.

You're second-guessing everything and don't know what to focus on.

More and more admin is creeping into everything, making each task slower and more clunky.

You're scared to take on more clients because you don't know if you can cope.

new way

You have clarity on what actually matters right now, and what can wait.

You know exactly what's holding you back and what to fix first.

You can see what's creating friction and have a practical plan to streamline it.

You know exactly what needs to change to create capacity, so you can confidently say yes to growth again.

A Systems Diagnostic gives you the clarity to make the right change - starting with the one priority that matters most.

systems diagnostic

how it works

1. Book your spot

Choose a day and time for your Systems Clarity Call. This is when we'll meet on Zoom to walk through your diagnostic results together.

2. Complete your diagnostic conversation

In your confirmation email you'll receive a link to access the conversational AI for your Systems Diagnostic. Complete this within 48 hours - no prep needed, just honest answers about how your business runs.

3. I do the analysis

I'll review your transcript, identify your real bottleneck, and create your Clarity Brief documenting what's breaking and how to fix it.

4. Your Systems Clarity Call

We meet for 20 minutes. I'll walk you through the Brief, explain what I found, and outline your next steps. Whether you want to implement it yourself or have me do it for you, that's entirely up to you.

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TESTIMONIALS

you heard it here first

testimonial from jodine mcintyre from social smarty

"smart, thoughtful, and genuinely brilliant at what she does"

"Chloe completely sorted the backend of my business – managing the shift to a new platform and streamlining everything along the way."

- jodine mcintyre, social smarty

testimonial from jessie buttons the nz super nanny

"Chloe has been an incredible support to me"

"What I’ve appreciated most is her ability to listen deeply, reflect ideas back with clarity, and collaborate in a way that makes the process feel fun and achievable."

- jessie buttons, the nz super nanny

testimonial from kirrily griffin from ireconcile

"I will be forever referring Chloe to all my contacts"

"She really listened to what I needed and what I wished to achieve for my business. Not only did she find the right software, she customised it to fit and then personally trained me to use it all."

- kirrily griffin, ireconcile

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here's to working smarter

why a conversational ai?

I used to run my audit as a 3-4 hour discovery session, followed by an extensive report. Thorough? Yes. Exhausting? Also yes. And clients only implemented one or two recommendations anyway.

The AI conversation is better for both of us. You don't have to worry about looking disorganised or not having all the answers. I get more detail than a live call would capture, and I can stay focused on finding the root cause.

The result? You get a focused Clarity Brief with one priority to fix - not an overwhelming roadmap that will only gather dust. And I get to do more of what I do best (diagnosing bottlenecks) in a way that's accessible to more people, thanks to the power of AI.

Every question is shaped by real insight i've gained from working with service providers who've hit this same wall. AI captures the conversation and I do the diagnosis.

simple pricing. clear process.

You'll always know exactly what you're getting and what happens next.

systems diagnostic

NZD $349

+ GST

What's included:

☑️ 30 minute AI-guided diagnostic conversation

☑️ In-depth review and analysis

☑️ Clarity Brief detailing your Top Priority Fix

☑️ 20 minute Systems Clarity Call to debrief

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It's quick & easy to get started!

What happens after the diagnostic?

After the Clarity Call, you decide:

✅ Implement yourself - Using the Brief as your guide, or

✅ I build it - Projects typically range from $600-$4,000 depending on complexity.

If you want to move forward with a build, just pick a start date and we'll get the agreement sorted. Simple as that.

100% Money-Back Guarantee

If I can't identify a clear bottleneck and show you how to fix it, you get a full refund (less any payment processing fees). No questions asked.

Limited Availability

I take on a maximum of 8 diagnostics per month so I can give each one the time and attention it deserves.

Frequently Asked Questions

Is a Systems Diagnostic right for me?

Yes, if you're a service provider who has outgrown your current systems and feels stuck behind the scenes.

If you're constantly fighting fires, turning down opportunities because you're at capacity, or feeling embarrassed by the way your business runs - a Systems Diagnostic can help.

What if the recommended fix is too expensive or complicated?

I make realistic recommendations based on what's actually feasible for you and your business. If the ideal solution isn't within reach right now, I'll tell you what could work as a stepping stone.

You're under no obligation to implement anything. The purpose of a diagnostic is to give you the information you need - you decide what to do with it.

How much time do I need to commit to the process?

30 minutes for the AI conversation (no prep needed), plus 20 minutes for the Clarity Call. That's it. You don't need to block out your day or prepare anything in advance.

What if you can't find a clear bottleneck?

If I genuinely can't identify a fixable bottleneck in your business, you get a full refund (less any payment processing fees). But in practice, if you're feeling friction, then there's something causing it - and it's my job to find it.

Will the AI really understand my business?

No, that's not its job here. The AI simply asks you the questions I've created it to ask.

I do the diagnosis, which involves personally reviewing every transcript to figure out what's really going, based on patterns I've seen across dozens of businesses. The recommendations come from me, not automation.

What if I need help with more than one thing?

Most businesses do have multiple pain points - I'll identify the top five in your Clarity Brief (if appropriate). But instead of overwhelming you with everything at once, I'll focus in detail on the single biggest priority: the one that's causing the most friction right now.

That way, you get the full picture upfront and there are no surprises. Once your top priority is fixed, you may choose to tackle subsequent pain points - either on your own or with my support. But starting with one clear fix means you actually get it done, instead of being paralysed by a long list.

How soon can I get this done?

Subject to availability, you could have your Clarity Brief in your hands next week.

When you book, you're choosing your Systems Clarity Call date - this is scheduled at least one week in advance. After booking, you'll need to complete the AI conversation within 48 hours. I analyse it and prepare your Brief, then we meet at your scheduled time to walk through everything.

I take on a maximum of 8 diagnostics per month, so booking early secures your spot.